| Q | On what day will my refuse bin be emptied? | 
               
                | A | Your refuse bin will be emptied on the same days every week. 
                  You are kindly requested to contact the team leader serving 
                  your area or the contact officer hereunder mentioned. | 
               
                | Q | Why has my refuse bin not been emptied to day? | 
               
                | A | If your refuse bin was not accessible at the time of service, 
                  you are requested to call on the contact officer for alternative 
                  arrangements. | 
               
                | Q | My bin is missing/damaged-How can I request a new 
                  one? | 
               
                | A | If you have previously been issued with, a bin by Council 
                  but is now missing or damaged you can request for a new one 
                  at a subsidised cost of Rupees 200. | 
               
                | Q | How can I request a new refuse 
                  bin, I have just moved into a newly built property? | 
               
                | A | If you have moved into a newly built property a new refuse 
                    bin will be delivered to you, free of charge. You are required 
                    to submit a written request to that effect. | 
               
                | Q | I have more than a container load of waste, when 
                  will the excess be removed? | 
               
                | A | You are requested to put all excess refuse in sacks or bags 
                  and will be removed subject to availability of space in the 
                  Refuse Collection lorry. Loose refuse will be removed over a 
                  number of cycles. | 
               
                | Q | What can I do with my garden waste? | 
               
                | A | Garden waste can be used for composting. If you have to dispose 
                  of garden waste then you can put this in refuse sacks to be 
                  collected. Please ensure that these are not too heavy. | 
               
                | Q | When can I burn refuse? | 
               
                | A | Refuse burning is prohibited. | 
               
                | Q | What is the cost for the removal of cleanups? | 
               
                | A | This service is provided at a subsidised rate of Rupees 600. 
                  Council puts a trailer at your disposal. You are required to 
                  call on the Refuse Collection Section for the pre-agreed time 
                  and day. | 
               
                | Q | What is the cost for the removal of bulky household 
                  waste? | 
               
                | A | Council charges Rupees 600 for the removal of bulky household 
                  waste such as refrigerators, cooker ranges, washing machines, 
                  furniture, and others. | 
               
                | Q | When will the bulky household waste be removed? | 
               
                | A | Bulky household waste is removed on a pre-arranged weekdays. |